FAQ

Answers to our Most Frequently Asked Questions

It’s a 14-person pedal powered vehicle with a licensed Captain steering the tour.  Each side hosts 6 pedaling riders and there is a bench for non-pedaling riders.  In order for a tour to operate, we need six pedaling riders.

The MTW is perfect for pub crawls, birthday celebrations, bachelor/bachelorette parties, company outings, sightseeing, themed nights out – the possibilities are endless!

The MTW is pedal-powered fun! If you are hesitant to book due to fitness ability, not all seats pedal so some can relax on non-pedaling seats.  We do need a minimum of six pedaling riders to operate the MTW.

The price covers the rental cost for your selected tour. Downtown tours include games that will include prizes.  We typically make three stops per tour and some route stops may run promotions.  Other tours may include additional services and items.  See the Tours page for more specific information.

We create our routes and have selected “the best of the best” of Manitowoc.  The stops on each tour and order of the stops varies.  The current route stops can be found on social media. Each stop on the route lasts about 30 minutes

Our boarding location is at Manitowoc’s premier location for nightlife, The Wharf.  It is located at 606 Quay Street.  Stop by early to enjoy their scenic views and great food and drinks.  

Great question!  The answer is…possibly.  

To assist our drivers with the planning of their day, we set a 24-hour window around each tour departure time.  At that point, you can contact us by phone to see if there’s room on a tour, 920-320-1008.

All passengers are required to complete our digital waiver via Xola. It is on the confirmation email you received after booking. The waiver can also be accessed in person prior to riding.

We don’t serve alcohol, so of course!  They will not be able to consume alcohol on the MTW. 

Note, they may need to be accompanied by a parent or guardian to enter our route stops. Visit our social media for the current route stops. Then contact the locations directly.

YES! – but you have to follow the rules.  NO HARD LIQUOR OR GLASS ALLOWED!  You can bring beer, seltzers, fermented beverages, wine coolers and hard ciders, up to 36 ounces per person.  Bring your own cooler or rent one from us.  You are also free to bring food. 

Of course! Arrive the full 30 minutes in advance of your departure time to give yourself enough time to put up the decorations.​  Shoot us a message via email or social media to make more specific arrangements.  We’re flexible.

The MTW focuses on your comfort and safety (let’s be honest, it’s our comfort and safety too) but we also try to operate rain or shine.  Weather cancellations are the decision of the MTW exclusively and any rider cancellations follow our cancellation policy.  We do have a roof, so there’s some coverage.  If rain is in question, we recommend bringing rain jackets and/or ponchos.  We also will have some inexpensive ones to purchase. It’s still a lot of fun – think of it as an adventure. 

Weather decisions will be done as early as possible (typically 24 hours in advance).

A couple of things may cause this: 
1) You are within the 24-hour window for online booking.  Contact us at 920-320-1008.  We’ll help you. 

2) Our booking platform holds the MTW for acknowledged bookings (bookings that are taken but the tour hasn’t reached the rider requirements).  If you want a private tour but cannot choose the time slot, contact us at 920-320-1008 or by email.

Cancellations will receive a full refund if cancelled at least 14 days prior to the tour date.  Because a tour cannot run without six riders, a cancellation may affect a tour’s operation, so no refunds will be given if cancelled with less notice. 

Tours may be rescheduled by the MTW.  In that event, riders may receive a rebooking with a discount or a full credit/refund.

Booking a tour does not ensure a tour will happen.  We need six riders to operate a tour.  Our first email is an acknowledgement we received your request.  It is not a confirmation.

Once your tour reaches the minimum rider requirements, you will receive another message, it becomes confirmed, and we’re good to go!

Tours may be rescheduled by the MTW for various reasons: 
1) Weather concerns
2) A private tour request at the same time as public tour that has not met minimum riders
3) Special event requests. 

We wish we could control all of these things, but we try to make it up to you.  If we cancel, riders may receive a rebooking with a discount or can receive a full credit/refund with our apologies.

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