The driver for your ride is in charge at all times and will enforce the following policies. It is also the responsibility of the person who booked the ride to help co-pilot the group in order to maintain a fun and safe experience.

Upon making a reservation, you will receive an acknowledgement email of your booking.  This is not a confirmation that your ride will run. 

To avoid unnecessary credit card charges, official confirmations occur when a ride reaches the minimum number of riders.  This confirmation notifies you that a tour is on!

When confirmed, please bring along your confirmation email (digital or print).  

Back-to-back rides have 30 minutes in between for clean up and rider registration.  Please arrive at least 20 minutes prior to your start time to ensure that we can check you in, handle any last minute liability waivers, go over the rules, and get started on time.

For your safety, do not wear open-toe shoes.

You may ride with beer, other fermented beverages, and wine on board!  We cannot allow you to ride with glass or hard liquor.  Each rider is allowed up to 36 ounces of alcoholic beverages on board.  This is a state law and is out of our control.  

All reservations require 100% advance payment.

Because Private Rides automatically reach rider minimum requirements, they will take precedent over public rides that have not reached a six-rider minimum.  In the event that a public ride is canceled, riders will receive a rebooking with a discount or a full credit/refund.

The MTW focuses on your comfort and safety but we also try to operate rain or shine.  Weather cancellations are the decision of the MTW exclusively and any rider cancellations follow our cancellation policy.  

Weather decisions will be done as early as possible (typically 24 hours in advance).

Cancellations made by riders will receive a full refund if cancelled at least fourteen days prior to the reservation.  Because a tour cannot run without six riders, a cancellation of this nature may affect a tour’s operation, so no refunds will be given if cancelled with less notice. 

You may cancel online, call, or email us to cancel your reservation.